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Automotive Dealership CRM
A custom Salesforce CRM solution for dealership operations, customer management, SAP integration, and call center integration.
Worked as part of a team. Details omitted due to NDA.
SalesforceApexLWCFlowsSOAP APIREST APISAP IntegrationCall Center Integration
Salesforce CRM development for an automotive dealership environment, supporting operational workflows, customer data, internal process automation, SAP integration, and call center integration.
My work included Apex logic, Lightning Web Components, declarative automation through Salesforce Flows, and integration work connecting Salesforce with external dealership systems. The implementation balanced custom business requirements with maintainable platform patterns for a team-delivered CRM solution.