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Vehicle Logistics Call Center CRM
A Salesforce CRM for call center operations in vehicle freight and auto transport workflows.
Worked as part of a team. Details omitted due to NDA.
SalesforceApexLWCFlowsAPIs
Salesforce CRM work for a vehicle logistics call center, focused on supporting transport orders, vehicle records, customer interactions, and operational flows used by call center teams.
The work includes Lightning Web Components for agent-facing screens, Apex services for business logic, Salesforce data model improvements, and integrations with payment providers and external APIs. The implementation supports domain-specific vehicle freight workflows while keeping the user experience practical for repeated call center use.